Speaker • Trainer • Author • Artist
Transforming communication in the healthcare, education and disability sectors.
Bringing art, science and lived experience
to help people
feel seen
collaborate effectively
feel heard
communicate clearly
reduce suffering
achieve positive outcomes
feel empowered
be their best
See Rachel in action here
Ways we can work together
KEYNOTE SPEAKING
Rachel delivers powerful keynotes that are equal parts moving, practical, and unforgettable. Her talks are known for creating a profound emotional connection while offering actionable strategies that inspire meaningful change in how we communicate, connect, and collaborate, especially in high-stakes environments.
Event organisers often say that Rachel’s keynote sets the emotional and cultural tone for the entire event. With warmth, depth, and clarity, she opens hearts and minds, creating a space where people can truly hear each other, engage fully, and bring their best selves forward.
Rachel’s unique ability to bridge the worlds of clinical practice and human experience makes her an exceptional voice in healthcare, education, and corporate settings alike. She helps people rediscover their shared humanity, even in systems that can feel cold or clinical.
Why it matters:
In healthcare and beyond, professionals are often required to deliver complex, emotionally charged information. When communication lacks compassion, the results can be devastating-90% of all complaints in healthcare stem from poor communication and a lack of empathy.
But when communication is done well, it changes everything.
Clear, compassionate communication:
Builds trust and safety
Reduces conflict and stress
Enhances health outcomes and satisfaction
Strengthens team culture
Saves time, money, and lives
WORKSHOPS/PROGRAMS
Rachel offers transformative communication programs designed to build clarity, connection, and compassion, especially in environments where the stakes are high and the pressure is real. Whether delivered as a full program or as stand-alone modules, these workshops equip individuals and teams with the tools to communicate more effectively across differences, be it culture, belief systems, roles, or disciplines.
Originally designed for the healthcare sector, Rachel’s workshops have also resonated deeply with professionals in education, corporate, and community settings. Wherever there’s a need for meaningful human connection and collaboration, these programs deliver.
Why it matters:
When communication is clear and compassionate, it:Saves time, resources, and in healthcare, sometimes even lives
Reduces stress and misunderstandings
Builds trust and psychological safety
Creates a more positive, respectful workplace culture
Improves outcomes for individuals, teams, and the people they serve
With warmth, insight, and practical strategies, Rachel creates experiences that are memorable, actionable, and deeply human.
What people are saying
“Rachel’s message about what patients and parents hear, and the need to focus on abilities rather than what’s “wrong”, should be required for every doctor in training and practice. This was one of the best, most useful and powerful talks I’ve ever attended.”
— Christina Ohnsman, MD Senior Clinical Development Lead at REGENXBIO Inc.
“Your Grand Rounds was probably the most poignant and most important lecture Stanford University Centre for Academic Medicine has ever had that I can recall in my experience over the past 30+ years.”
— Bryan Drucker, MD
“I have heard many incredible keynote speakers and many deeply inspirational and powerful stories. But you did something I have not seen. Your story is not only powerful, inspirational and moving, but it is actionable! You gave everyone a blueprint to really shift the way in which we, as a rare disease community interact and communicate with the world of healthcare.”
— Kendall Davis - Global Genes
“Thank you so much for your contribution and wonderful presentation. The evaluations show that your session was by far the highlight. Many made the comment that they learned so much from the presentation and will be able to make changes within their own environment.”
— Susie and Bob - co chairs MP4Kids Conference
Explore Rachel’s Recent Work
