Below The Surface is a communication program for healthcare professionals, educators and businesses
BELOW THE SURFACE - Strategies to forge connection through awareness of language, communication, behaviour and values. It embraces a best-for-all approach, which acknowledges each player in a relationship, the boundaries that are required, and the skills and intuition each party can bring to the table.
This thought-provoking workshop explores the relationships between our surface words and actions and the deeper drivers of emotion, values and beliefs.
As we understand what drives the behaviours of others, we develop a greater level of compassion for them. Below the Surface advocates for humanity, not hierarchy.
It encourages respect, grace, and an intent towards collaboration, instead of confrontation. This is the space of psychological safety and where shared decisions can be made with trust and clarity.
Workshop attendees are left with a sense of hope, validation and empowerment as they head out into their work, and their lives.
They are better equipped to more effectively communicate, share difficult information and have more confidence in dealing with confronting emotions and behaviours.
BELOW THE SURFACE is best undertaken as a full- day in-person workshop, but can be tailored to your specific training needs.
What participants have said
“This workshop has been deeply reflective. There was a sense in the room after your talk yesterday that everybody had gone deep into themselves, because you showed us how we could be brave. You led by example and this has allowed us to show up in a state that is open and ready to learn and embrace the many lessons from your work. You had a profound impact on the group. The change can only come once we make the necessary changes within ourselves. It was an education and now it’s on us, to continue the great learning.”
- Theo- Takeda Pharmaceuticals
“This presentation was so meaningful. As a result I will aim to identify and use the most appropriate language that allows space for celebration of each individual patient in addition to providing clear medical information in a family friendly way. Specifically, I am hoping to stay curious and use opening questions to determine a family's understanding of our conversation topic and use that to guide and provide the best education possible.”
-Healthcare professional Colorado Childrens Hospital
“With this workshop, you’ve given us a platform on which to build skills and a common language in which to communicate with people. Your reminder that it’s people behind the conditions, there’s actually a person that we are working with, is so helpful for us as we do our best. Your work is really profound.”
- Arthur
“Your workshop has a deep authenticity, with learnings that can be applied broadly in and outside our workplace.”
- Sascha Takeda Pharmaceuticals
“It’s so important to understand parents’ journeys and respond to their needs – Thank you for sharing with us. You are inspiring!”
- Nicole, Practice Principal
“Rachel You're amazing. Thanks for giving me another tool to change hearts and minds”.
- Mark Gosbell, Principal The Hills School